We understand circumstances may change. Our cancellation terms are:

1. Before Project Kick-off: Clients may cancel with written notice. Deposits remain non-refundable.
2. After Project Kick-off: Fees for work already completed must be paid. Remaining project fees may be waived.
3. Ongoing Retainers: Clients may cancel with 30 days’ written notice. Payments already made are non-refundable.